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Yıl:2015; Cilt: 6; Sayı: 3>> Özet
TAM METİN
Psikiyatri Hemşireliği Dergisi; 2015;6(3):130-136
Hemşirelerde Duygusal Zekâ ve Psikolojik Dayanıklılık Artışının Yansımaları
O Çam, A Büyükbayram
Ege Üniversitesi, İzmir
Psikolojik dayanıklılık, zor yaşamsal tecrübeler karsısında kişinin kendisini toparlama gücü veya değişimin, felaketlerin başarılı biçimde üstesinden gelme yeteneğidir. Özellikle sıkıntılı, stresli iş yaşamında, birçok travmatik durumla karşılaşan hemşireler için psikolojik dayanıklılığın geliştirilmesi önemlidir. Psikolojik dayanıklılığı geliştirmek için dayanıklılığı etkileyen risklerin tanınması ve koruyucu faktörler bilinmelidir. Psikolojik dayanıklılık; koruyucu faktörlerinden olan duygusal zekâ becerileriyle etkileşim içindedir. Bu etkileşimin yansımaları; profesyonel hemşirelik anlayışı ve mesleğin gelişmesi, profesyonel hasta bakım hizmetlerinin yapılması ve hasta memnuniyeti, hemşirelerin tükenmişlik duygularının ve işten ayrılmalarının azalması, iş ve yaşam doyumlarının artması şeklindedir. Bu nedenle duygusal zekâ becerilerinin geliştirilmesi; hemşirelerde bireysel ve sosyal olarak psikolojik dayanıklılığın artması ve olumlu iş ve yaşam çıktıları açısından önemlidir. Bu derlemede hemşirelerde psikolojik dayanıklılık ve psikolojik dayanıklılığı geliştirmede duygusal zekâ becerilerinin önemi, duygusal zekâ becerilerinin psikolojik dayanıklılıkla etkileşimi ve mesleki yansımaları, duygusal zekâ becerileri ve psikolojik dayanıklılığı etkileyen etmenler açıklanmaktadır.
Emotional Intellegence and The Reflections of Psychological Resilience of Nurses
Resilience is people’s ability to pull themselves together before difficult life experiences or their ability to cope with crises or disasters successfully. It is particularly important for nurses to improve their resilience since they face many traumatic situations in their stressful professional lives. It is important to identify the risks that affect resilience to be able to improve it and be informed about protective factors. Resilience interacts with emotional intelligence, one of its protective factors. The results of this interaction are the improvement of professional nursing approaches and the profession itself, professional patient care and patient satisfaction, reduced burnout and resignations, and increased professional and life satisfaction. The improvement of emotional intelligence skills is important since it increases nurses’ individual and social resilience and improves their professional and life outcomes. This literature review explains nurses’ resilience and the importance of emotional intelligence skills in improving resilience, the interaction between emotional intelligence skills and resilience, the professional results of this interaction, emotional intelligence skills and the factors that affect resilience.

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